NMO S4 SPRINT ONE | BUSINESS CASE SCENARIO - 04 | Airway Delivery: A New Business Opportunity

Submission BCS

Airway Delivery- Proposed HR solution

Submission Date & Time: 2022-01-10 12:06:33

Event Name: NMO S4 Sprint One - GIMS Greater Noida

Solution Submitted By: Shivani Priya

Assignment Taken

Human Resources Management Plan for Airway Delivery

Case Understanding

Airway delivery: which has branches across india and delivers to most pin-codes. it is awell established courier company and wants to conduct delivery by drones.CEO of one food delivery company commented that "a 15 min. delivery which can never be delivered with in 15 min. via today's busy city roads. That's why company wants drone service by which they can deliver fast and expand their market. the problem is long range delivery because it is not affordable to company.

BCS Solution Summary

There should be a division in this current organizational structure along with that there will be the recruitment of new employees. The training of existing and new employees along with performance management of the employees on regular basis to ensure increased efficiency and productivity of the organization and not just in this company it should be followed in each and every organization.

Solution

From recruitment and deliveries to surveillance and inspections, companies worldwide use drones.Experts say HR will need to arrange to hire drone pilots or train staff to be pilots and ensure their safety—and the public's safety, too.

The legal requirements and regulations. "HR and legal departments have to be aware of and consistently monitoring the relevant Federal Aviation Administration (FAA) and other state or local rules and regulations governing commercial drone usage and deployment," said Boese, a former HR instructor at the Rochester Institute of Technology in New York. "Some of the key issues for HR are going to be around privacy, access to private airspace—in the case of deliveries, for example—and safety." 

The recruiting and training challenges. Because commercial drone operation is a pretty new discipline, it is likely that qualified operators are in short supply. "And very few organizations would have any in-house capability or capacity to train their existing employees," Boese said. "This could be an area where HR and training departments have to look to third-party providers … to take some or all of these roles. This is a great example of how an extended, flexible workforce can be leveraged by HR to acquire specialized and technical skills that are new and in short supply."

The need for niche skills. "Longer-term, HR leaders would need to think about commercial drone operations like they consider other technical or niche skills," Boese said, for example, whether it makes sense to have people with these capabilities as in-house employees or as part of the extended or contracted workforce.

Pushback and resentment. "HR has to be cognizant of any organizational pushback or resentment if employees interpret commercial drone usage as taking away real employees' roles," Boese added. "HR and operations should stress the safety element here primarily, and then the new jobs that will potentially be created for [drone] operators." 

Accidents Happen

Drones are aircraft—and aviation is a highly regulated industry.

Accidents do happen, and just as with any other liability issue, HR needs to have a contingency plan in place in case things go awry.

Possible benefits

Reduced road congestion – Companies are looking into drone technology to do delivery tasks. Lesser delivery trucks or vans on the road will drastically help in reducing the road conjunction.

Reduced environmental pollution – Delivery drones are known to be more convenient than delivery trucks and are also more efficient. Drones will drastically reduce carbon emission hence protecting the environment to some extent.

Reduced delivery time – Delivery drones carry packages to the desired setpoint without getting affected by road traffic conjunction and on a planned optimized route. Customers will get their delivery in less than 30 mins.

Reduced transportation cost – Drone shipping has several benefits for both businesses and customers. Delivery times are reduced from two to three days, down to a matter of hours, plus there is less chance of a package being damaged during transit and handling as drone flight is pretty smooth.

Conclusion
Drones are set to become the future of logistics with their reduced cost, higher convenience and delivery time less than 30 minutes. Online retailers like Amazon have already started to offer test deliveries in selected cities. Over the next few years, test runs and pilot programs will shape the future generation of drones. It is estimated that by 2020 we will see the beginning of complex drone delivery systems in action. Get in touch with us to explore more about drone delivery and how you can start your own drone delivery business.

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Article Type: Business Case Scenario, Case Study Solution Submission
Business Case Detail
Title: NMO S4 SPRINT ONE | BUSINESS CASE SCENARIO - 04 | Airway Delivery: A New Business Opportunity
Type: Case Study
Stream: Management

Tags: developing a business case for drone services, business case, scenario analysis, business case solution, drone services, management learning, public business case, business case example and solution, business case structure, management olympiad, management competition, business case competition, case study competition, virtual company, business simulation, online management competition, drone delivery

Participant

Shivani Priya

Human Resources Department





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