Assignment Taken

Drone Delivery System

Case Understanding

This is a courier company which has branches across India and deliver most pin code recently board has decided to venture into “hyper local delivery space "and want to conduct local delivery through Drones. Its needs permission from Director General of Civil Aviation (DGCA) which company already taken, Now company has decided to start this venture as “Short Range Drones bashed service” instead of Long-Range drone flight operations due to high purchase cost of “Long-Range drones”. Company has performed many successful beta testing deliveries for initial participants such as food delivery companies, pharma chains and looking forward to grab more business areas for cost effective cargo deliveries.

BCS Solution Summary

Moves to be made: Plan to launch it’s hyper local delivery services and plan an IT Infrastructure Including Apps, Websites and Management Information System building an end to end Drone Operations and Management Platform through which a rapid scaling of business can be accomplished. The company will initiate expansion with focus on B2B followed by B2C and C2C model.

Solution

ASSIGNMENT TAKEN

Supply chain process and secure the process using Blockchain.

Supply Chain Management

Supply chain management is the management of the flow of goods and services and includes all processes that transform raw materials into final products. It involves the active streamlining of a business's supply-side activities to maximize customer value and gain a competitive advantage in the marketplace.[1]

How Supply Chain Management (SCM) Works

Supply chain management (SCM) represents an effort by suppliers to develop and implement supply chains that are as efficient and economical as possible. Supply chains cover everything from production to product development to the information systems needed to direct these undertakings.

Typically, SCM attempts to centrally control or link the production, shipment, and distribution of a product. By managing the supply chain, companies can cut excess costs and deliver products to the consumer faster. This is done by keeping tighter control of internal inventories, internal production, distribution, sales, and the inventories of company vendors.

SCM is based on the idea that nearly every product that comes to market results from the efforts of various organizations that make up a supply chain. Although supply chains have existed for ages, most companies have only recently paid attention to them as a value-add to their operations.[2]

MIS-Logistics & Warehouse Management

1. Seller Inventory Management

2. Logistics integration

3.Return Management

               Courier returns or customer initiated returns will be tracked, It will be  integrated with accounting ERP and the supplier’s account and all the updates will be shared with internal teams and the customers.

Business Interfaces: Customer App, Agent App, Manager App

Customer App

Key features 

1. Enhanced GPS System to mark delivery points

2. Real -Time Tracking

3. Payment gateway integration

4. Notifications: 

Give regular Notification to customer about order status, distance & time of arrival

5. QR Code Scanner 6. Customer Feedback/complaints section: 

To help customers provide their feedback on products & services

7. Easy Returns & Refunds: 

Option to return products in customer wants

8.Wishlist: 

For customers to add and store their preferred products

9. Automated chat bot

 

Manager App

 

To manage details of orders placed at online stores

To generate advanced analytic reports of orders placed by customers

To Track on-field personnel, Location of drones, Route,order dispatch, order delivery, incoming orders and more

Agent App

 

This will be used by agents to keep track of all orders

Help assigned agent track status of order delivery, QR Scans, and answer to customer queries.

Regulatory Technology Infrastructure Deployment

1. Speed limits: The regulatory draft has set up a maximum speed limit for drones at 80 km/hr
2. Altitude: The drones are only allowed to fly at a maximum height of 15 meters and within the range of 100 meters from the remote pilot
3. Geofencing: Drones can fly only up to an altitude of 121.92 metres and cannot enter restricted airspace.
4. Other device installations:
   • GNSS for horizontal and vertical position fixing
   • Autonomous Flight Termination System or Return Home (RH) option
   • Flashing anti-collision strobe lights
   • RFID and GSM SIM Card/ NPNT compliant for APP based real time tracking
   • Fire resistant identification plate inscribed with UIN
   • Flight controller with flight data logging capability
   • Barometric equipment with capability for remote sub-scale setting
   • Detect and Avoid capability

[1][2] nvestopedia.com

Conclusion

Airway Delivery must rapidly expand into the market and highly emphasize improving its product quality by promoting research and development of drone technology. Airway delivery needs to spread awareness about the benefits of the drone delivery method and focus on interacting with its users to provide the best possible service. It is empirical that the company keeps expanding and keep raising the competitive barrier to be the industry leader

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