An IT plan to support manufacturing industry and to smoothen international expansion process of Ramalingam Foods overseas.

Assignment Taken

An IT plan to support international expansion of Ramalingam Foods.

Case Understanding

Ramalingam Foods was founded by Mr. Ramalingam Venkatesh in south Bombay in 1965. The restaurant was well known for its authentic south Indian freshly cooked meals and filter coffee. The company expanded to become a pan-India company selling a wide range of products, including the following: Instant Dosa, Instant Idli, Instant Gulab Jamun, Instant Laddu, instant coffee powder, and instant Dhokla mix Most items are currently available in 200 g, 500 g, and 1 kg packaging. There is a need for an exceptionally complex, up-to-date, and highly effective IT plan for international expansion, especially in the era of digital advances and disruptions across the business. The following are the goals of IT strategies and major decision areas A site designed specifically for Malaysia, Indonesia, and Singapore, The level of automation required in Malaysia's manufacturing hub, Data analytics is used to estimate demand accurately. Organizational procedures can be streamlined by using enterprise resource planning software. Inquiring about the possibilities of using Blockchain in trade financing for export and import, Maintaining data security and privacy, as well as facilitating a smooth transition from a domestic to a worldwide operation.

BCS Solution Summary

Ramalingam Foods (Tagline: Making Homemade Chefs) approached Global Business Consultancy (GBC) for guidance on international expansion. Since 1965, the company has had a ready-to-cook product portfolio that includes dosa-idli quick mix powder, dhokla, gulab jamoon mix, and filter coffee. GBC has planned to expand in South-East Asia, specifically in Malaysia, Singapore, and Indonesia, where there is a large South Indian community. From there, the corporation would expand greenfield in Malaysia before exporting to Singapore (by road) and Indonesia (via waterways). Ramalingam Foods has been recommended by GBC to debut with current products in these three countries this year, with product portfolio expansion planned over the next two years. Ramalingam Foods will focus on product innovation through R&D. (both authentic Indian and Indian themed foreign dish), marketing for brand creation and expanding reach, world-class IT infrastructure for dealing with digital disruption, and an employee-friendly, productive HR policy. To provide Ramalingam Foods with dependable and long-term technical services and innovative solutions that provide value to the organisation and its stakeholders while also improving business processes and effectiveness across all departments. A high-level summary of the IT department's mission, basic values, objectives, and methods for achieving its objectives. Ramalingam Foods has its own website. Using SAP Enterprise Resource Planning to streamline interconnected processes, using a distributed control system to automate a manufacturing plant in Malaysia, using Domo -Business Cloud to automate a manufacturing facility in Malaysia Investment in two start-ups concentrating on Blockchain Technology and Virtual and Augmented Reality for future developments Using the cloud for global sharing. Select collaborative tools that are adaptable. Maintain data control. Obtain essential and fundamental necessities such as a mobile phone and a computer. Using Skype for remote meetings with customers and employees in other countries Simplifying scheduling & Localized Checkout Process

Solution

Create a website

Ramalingam Food's internet firm address will be a business website. It's where you can identify and contact potential consumers, clients, and associates. In comparison to generic Google addresses, an e-mail from a corporation with its own domain is more reliable and trustworthy. Websites provide firms with a distinct online identity. According to a survey conducted by the Better Business Bureau, 84 percent of consumers will trust a company based on online reviews, which can only be done if they visit the firm's website.

A well-maintained website can help a business achieve a competitive advantage and boost its image in any industry. Creating our own website has numerous advantages, like increased leads and prospects, increased sales, improved professional branding, and improved customer service.

Cloud computing for global usage

When a firm opens an office in another country, works with customers in other countries, or outsources to far-flung contractors, it faces numerous challenges, including coordinating with individuals in different regions and time zones.

To overcome this challenge, a corporation might employ a cloud storage service like Microsoft OneDrive or Office 365 to simplify things.

Ramalingam Foods can store his paperwork and data online, which he can quickly arrange and share with all of his international staff. You should have the most recent version of files to keep everyone up to date, but you can restore prior versions if necessary. You can even access your info offline if you don't have access to the Internet.

Business Data Analytics

Data is the new oil in today's world; properly acquired and processed data can provide business insights that might provide the user a competitive advantage. Ramalingam Foods should purchase advanced tools to get such insights, according to GBC. Domo is an example of such software.

Domo is the Business Cloud, providing BI leverage at cloud scale in rapid time to businesses of all sizes. BI-critical activities that used to take weeks, months, or even years to complete may now be completed on the fly, in minutes or seconds, at incredible scale, allowing teams and organisations to move fast, go big, and go daring. Domo, Inc is a cloud-based platform that gives decision makers across the firm direct, simple, real-time access to business data with minimal IT participation. It's a SaaS (software as a service) business. Domo connects to a variety of data sources, such as spreadsheets, databases, social media, and other cloud-based or on-premise software.

Controlling Data
Data is the new oil in today's world, and if collected and processed correctly, it may provide business insights that can provide users a competitive advantage. Ramalingam Foods is advised by GBC to purchase advanced software in order to obtain such information. One such application is Domo.

Domo is the Business Cloud, providing BI leverage at cloud scale in rapid time to enterprises of all sizes. Domo enables teams and organizations to move fast, go big, and go daring by automating BI-critical operations that previously took weeks, months, or even years to complete. Domo, Inc. is a cloud-based platform that allows decision-makers across the firm to have direct, simple, real-time access to business data with little IT participation. It's a SaaS company. Domo connects to a variety of data sources, including spreadsheets, databases, social media, and other cloud-based and on-premise software.

Tech requirements

Ramalingam Foods will subscribe to a few basic hardware and software packages and technologies to help with day-to-day operations. For its staff, this includes laptops, mobile and landline phones, printers, and so on. For daily necessities, Microsoft Package, Office 365, Antivirus, Skype, and so on will be required.

Managing contacts

Ramalingam Foods should maintain track of all his new global contacts, such as consumers, vendors, and suppliers, in order to maximise production. To keep track of all of this information, a firm can utilise Office 365, which syncs everyone's emails, calendars, and contact information across all of their devices, allowing them to meet and converse in real time. Ramalingam Foods will always have up-to-date information about the persons with whom they are collaborating.

Conclusion

It has been proved that information technology (IT) will provide a competitive advantage to global businesses, allowing them to remain competitive in the international market for the long term. Information technology is vital to global business because it allows organisations to communicate clearly among themselves in different locations, improve supply chain management, and promote their products more effectively.

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