NMO S4 SPRINT ONE | BUSINESS CASE SCENARIO - 03
Submission BCS
IT expansion plan
Submission Date & Time: 2021-11-21 11:02:16
Event Name: NMO S4 Sprint One
Solution Submitted By: Biswajeet Mahapatra
Assignment Taken
Department of ITCase Understanding
With the expansion into the UK market segment, the basic work shall begin with primary data research for analytics from the segmented customer base for understanding their preference. This shall be followed by secondary data research. This requires a Business analyst team. The company would also require an IT support team for supplier and logistics support and post-sale customer support. The IT expansion would require a backend team for logistics and package tracking. The IT expansion would require forming an IT department that would handle foreign business and overview. A team for digital marketing and Retail digital promotions.BCS Solution Summary
Creating a new IT infrastructure consisting of the base in India and a team establishment in the UK for the rest of the above-mentioned horizontals.Solution
The management principles that would be applied will be
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Division of work: The IT work needs to be divided into various horizontals
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Logistics for export
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Data Research
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Business Analyst
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Digital marketing
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CRM
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Delivery IT support
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Centralization: Centralization needs to be done for reducing settlement time among different stakeholders.
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Stability: The analyst team should be accountable for the estimation of demand and brand equity expansion.
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Order: A company should maintain a well-defined work order to have a favorable work culture. A positive atmosphere in the workplace will boost more positive productivity by using analytics.
Conclusion
The IT department needs to establish a good base for future expansion with basic departments and robust plans with analytics.Attached File Details
Comments
Article Type: Business Case Scenario, Case Study Solution Submission
Business Case Detail
Title: NMO S4 SPRINT ONE | BUSINESS CASE SCENARIO - 03
Type: Case Study
Stream: Management
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