FINAL | BUSINESS CASE - BCS 09

Submission BCS 09

NMO Season 3

Waste to Wealth

Submission Date & Time : 2021-04-03 14:18:54

Submitted By : Prachi Sharma - From Team Sarabhai

Assignment TakenBCS3-Waste to Wealth
Case Understanding1.Case Understanding In today’s era of rapid growth and demanding sustainability, government have started looking forward to corporate organisations for their support and strategic leadership to achieve their sustainable goals. This eventually drives government to enter in public private partnership (PPP). According to Filipkowska and Węgrzyn (2019) human resource management has a vital role to play in the successful operation of PPP. It further states that whole balance refers to the quality of human resources deployed for achieving the project goals and human resource managers have to put an efficient effort to maintain that balance. Moreover, Pinz et. al (2018) state that importance of public private partnership is increasing to achieve sustainable solutions. Therefore, public private partnerships are perceived as important determinant for achieving sustainable growth with the help of sharing resources such as technologies, skilled manpower and optimised processes. Figure 1Determinants of Public-Private Partnership In context of public private partnership, the above figure depicts that Human resource managers have a responsibility to maintain a balanced engagement and participation among PPP projects, people, and government to achieve the sustainable goals. The current problem which Bhopal city is facing is the solid waste management. The current solid waste management practices of government have become inefficient, financially non-viable and non-availability of land in smaller ULB’s. So, to make waste management practices efficient and financially viable, Madhya Pradesh government has invited private sector companies to participate in ‘Waste to Wealth scheme.’ Our company Eco Gold Ltd. based in Bhopal is dealing into industrial waste management since 1998 and have decided to participate in ‘Waste to Wealth’ scheme of M.P government for Bhopal city. We have decided to expand our operations into solid waste management through a public private partnership with Madhya Pradesh Government. Vision We envision to be a dynamic company in creating sustainable solutions to provide better, safer and healthier life for people with an inclusive focus on women empowerment.
BCS Solution Summary2. Solution Summary: 2.1 Workforce planning: For successful completion of public private partnership, the workforce which we will be taking into account is as follows with their designation, responsibilities and salaries:- S.No. Position Type of labours Number of People Responsibilities Salary (INR) 1. Cleaning Angels (Door to Door Waste Collectors) Unskilled 500 They will be responsible for collecting wastes door to door in the digitized bins 6500/person 2. Drivers Skilled 325 They will be responsible to drive the specialised vehicles such as Zero emission electric primary collection vehicles, electric road sweeping machines and Garbage Compactors 7000/person 3. Waste Segregators Unskilled 10 They will be responsible to segregate the waste such as plastic, glass, metal etc. collected at the segregation centre 5000/person 4. Crane operators Highly skilled 2 They will be responsible for mixing waste in bunkers and transferring using grippers at segregation centre 8000/person 5. Chemical Engineer Highly skilled 1 He/ she will be responsible for constantly monitoring the temperature of furnaces, turbines during combustion process 200000 6. Mechanical Engineer Highly skilled 1 To check the operations of machines during combustion process 200000 7. IT Team 1 web developer 1 AI developer 2 They will be responsible for creation of mobile application and monitoring 50000/person 8. Waste managers Highly skilled 2 They will be responsible for overall supervision of processes of segregation centre 60000/person • In alignment to our vision statement, we will be hiring women unskilled labourers for door to door collection. In addition to this, these women labourers will be hired from an NGO “Ahad Education and Social welfare society”. This NGO has been awarded by Parshad of Lalghati for their contribution of work for Swachh Bharat Abhiyaan. Furthermore, we have titled our door-to-door collectors of women fleet as “Cleaning Angels” to curb the mentality of calling these people as “Kachrawalas”. Along with the solid waste management program we will also create an awareness program to suppress the mentality of people to look down upon a rag picker and garbage collectors and persuade people to provide an elevated space to garbage collectors. • Drivers and Crane operators for operating our specialised vehicles will be hired from a manpower agency. • Waste Segregators will be hired from NGO. • Chemical and Mechanical Engineers having more than 8yrs of experience will be hired from recruitment platforms such as LinkedIn, Naukri.com. • IT Team skilled in latest app development frameworks and AI developers skilled in Python will be hired from various online recruitment platforms such as LinkedIn and Naukri.com • Waste Managers who have specialised degree in waste management and has 3-4 years of experience in waste management companies will be hired from various online recruitment platforms. 2.2 Training:
Solution

2. Solution Summary:

 

2.1 Workforce planning:

 

For successful completion of public private partnership, the workforce which we will be taking into account is as follows with their designation, responsibilities and salaries:-

S.No.

Position

Type of labours

Number of People

Responsibilities

Salary (INR)

1.

Cleaning Angels (Door to Door Waste Collectors)

Unskilled

500

They will be responsible for collecting wastes door to door in the digitized bins

6500/person

2.

Drivers

Skilled

325

They will be responsible to drive the specialised vehicles such as Zero emission electric primary collection vehicles, electric road sweeping machines and Garbage Compactors

7000/person

3.

Waste Segregators

Unskilled

10

They will be responsible to segregate the waste such as plastic, glass, metal etc. collected at the segregation centre

5000/person

4.

Crane operators

Highly skilled

2

They will be responsible for mixing waste in bunkers and transferring using grippers at segregation centre

8000/person

5.

Chemical Engineer

Highly skilled

1

He/ she will be responsible for constantly monitoring the temperature of furnaces, turbines during combustion process

200000

6.

Mechanical Engineer

Highly skilled

1

To check the operations of machines during combustion process

200000

7.

IT Team

1 web developer

1 AI developer

2

They will be responsible for creation of mobile application and monitoring

50000/person

8.

Waste managers

Highly skilled

2

They will be responsible for overall supervision of processes of segregation centre

60000/person

 

  • In alignment to our vision statement, we will be hiring women unskilled labourers for door to door collection. In addition to this, these women labourers will be hired from an NGO “Ahad Education and Social welfare society”. This NGO has been awarded by Parshad of Lalghati for their contribution of work for Swachh Bharat Abhiyaan.

Furthermore, we have titled our door-to-door collectors of women fleet as “Cleaning Angels” to curb the mentality of calling these people as “Kachrawalas”. Along with the solid waste management program we will also create an awareness program to suppress the mentality of people to look down upon a rag picker and garbage collectors and persuade people to provide an elevated space to garbage collectors.

 

  • Drivers and Crane operators for operating our specialised vehicles will be hired from a manpower agency.
  • Waste Segregators will be hired from NGO.
  • Chemical and Mechanical Engineers having more than 8yrs of experience will be hired from recruitment platforms such as LinkedIn, Naukri.com.
  • IT Team skilled in latest app development frameworks and AI developers skilled in Python will be hired from various online recruitment platforms such as LinkedIn and Naukri.com
  • Waste Managers who have specialised degree in waste management and has 3-4 years of experience in waste management companies will be hired from various online recruitment platforms.

 

 

 

2.2 Training:

 

Training plays an important role in making new hires aware of company culture and its processes. It helps organisations to nurture their workforce and upgrade their skills and efficiency for their respective job roles. According to Rodriguez and Walters (2017), the employee training helps the organisation and employees to achieve their diverse goals, improve employees’ morale, develops sense of security, ownership in them, enhances employee engagement and build necessary competencies in them.

Therefore, keeping in view the importance of training we will also provide training to our unskilled and skilled labours for better achievement of performance goals.

Below is the training plan:

 

2.2.1 Training plan:

 

S.No

Training type

Target People

Purpose

Duration

1.

Audio Visual introduction about Swacch Bharat mission

Cleaning Angels

(Door-to-door waste collectors)

500 cleaning angels will be brought to the company campus and will be given an audio-visual training to make them understand the vision and mission of Swacch Bharat mission. They will also be made realised that this goal of Swacch Bharat Abhiyaan will be impossible without their contribution and each of their effort will help us make our city, clean, green and beautiful. These 500 cleaning angels will be divided in groups and each group will have a leader. Leaders of the group will be chosen according to a mutual discussion among the team members.

Cleaning Angels will be distributed company t-shirts after the training session. They will be instructed to wear these t-shirts while collecting waste door-to-door.

2 hours

2.

Technical training on specialised vehicles

Drivers

A professional will be called from the company from which vehicles are purchased and he/she will give the training to the drivers on how to operate the vehicles

2 hours

3.

Technical training

Waste segregators

Waste segregators will be provided a brief training on how to segregate various types of wastes such as plastic, glass, textiles, metal etc.

1 hour

 

 

 

 

 

 

2.3 Performance Evaluation:

Various dashboards will be used to evaluate the performance of the skilled and unskilled labourers:

 

The above dashboard will be used to evaluate the performance of employees deployed in Waste to Wealth scheme. This dashboard will provide information about satisfaction of employees’ performance in the field and segregation centre.

Environmental Sustainability Kpi Dashboard Showing Municipal Solid Waste  Discard | Templates PowerPoint Slides | PPT Presentation Backgrounds |  Backgrounds Presentation Themes

 

The above dashboard will be used for monitoring the percentage of household waste collected by the ‘Cleaning Angels’ and this will also help us in understanding their performance by amount of waste collection in the digitized bins. The tracking and monitoring of waste collected in digitized bins will be done through our mobile application.

The HR department will also use the Training dashboard to measure the effectiveness of the training program conducted for the employees. This dashboard will provide information about no. of participants involved in the training, hours of training involved, training cos, subject matter of training and total completed training.

 

2.4 Reward System:

After every 6 months, ‘Cleaning Angels’ and waste segregators, drivers who will perform well will be rewarded by goodies such as clothes and small incentives as a reward to their performance. This rewarding system will further help in motivating the members to increase their performance and eventually their upgraded performance will help in achieving the goal of ‘Waste to Wealth’ scheme

Conclusion3. Conclusion: This is evident from above solution that HR has an immense role to play in public private partnership. The workforce planning of recruiting a fleet of ‘Cleaning Angels’ for door-to-door collection will be of key importance in helping us achieve the sustainable goal. Moreover, the proper training will also help in nurturing and improving the performance of employees. The performance of the employees will be tracked and monitored to ensure enhanced performance delivery and will also prove effective in catering the performance gaps. The human resource management is aligned with the vision of the project and will serve as a catalyst in achieving the waste to wealth mission.
Attached File Details

Comments

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Dr Saroj Kumar Dutta

Nice Approach about Women Hiring as Cleaning angels, Solution is in sync with other team members, but a little more explanation, in conclusion, would have made it better. All the best Prachi.

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Rajni Khosala

Excellent Team Spirit, and coordinated solution from Prachi, Kudos to your Zeal To WIn. All the Best Prachi

me

Umeash Sahhaaii

Many Interesting Points in solution, Good Approach, and nice Efforts, well Done Prachi.

me

Prachi Sharma

Thank you so much Respected Juries. Your suggestions hold a lot value for me. I thank you all and NMO to provide me such a learning platform. It was indeed a joyful learning experience. I enjoyed making each solution for the really wonderful case studies.